Operations / Units Manager
Pain
Queue at morning collection and idle time in the afternoon.
Value
Shift grid based on the real demand curve.
Healthcare · Labs and diagnostics
Schedules and workforce sizing for labs and diagnostics.
Morning-peak collection, analysis bench and imaging on-call coexist in the same operation. VMARSAN sizes by the real demand curve, not by the average.
Context
Demand-dependent and fixed-post in the same operation.
Collection has queues and a morning peak (demand-dependent); the analysis bench and imaging on-call are posts that require continuous presence (fixed-post). Treating both the same way creates queues at the peak and idle people at the valley.
Sizing by the real demand curve, with productivity per exam type and average handle time, captures efficiency before any headcount expansion.
CollectionClinical analysisDiagnostic imagingDemand curveOn-callCLT/CBA
Deliverables
- Sizing by intraday and weekly demand curve (not by average)
- Collection shift balancing for morning peak and valleys
- On-call schedules for diagnostic imaging with CLT/CBA rules
- Fixed-post bench modeling by productivity and AHT
- Reduced idle time at valleys and overtime at peaks
- Coverage and cost scenario simulation per unit
Decision-makers
Technical Coordinator
Pain
Bench and on-call sized by history.
Value
Posts modeled by productivity and AHT.
CFO / Finance
Pain
Recurring overtime without traceability.
Value
Cost by scenario and by unit, simulatable.
Credentials and trust
What backs our delivery.
15+ years
of practice in workforce sizing, scheduling and labor rules across people-intensive operations.
SYDLE ONE
as a partner platform: BPM, low-code and enterprise integration in a single base.
Boutique
deep consulting from diagnosis to go-live, no generic off-the-shelf software.
We work under confidentiality.
We operate where data privacy is non-negotiable. We do not disclose clients without express authorization. What we offer is a direct conversation about your context and a simulation of what would be possible in your operation.
Move lab sizing from the average to the real curve.
Talk to VMARSAN or simulate the impact on your operation.
Talk to VMARSAN
Get an initial assessment on Workforce Management, team sizing and schedule operations.
Send your message
Other ways to reach us
contato@vmarsan.com
Phone
(11) 94452-6146
1
Initial conversation
We understand your operation context and the most critical points.
2
Consultative diagnosis
We map demand, stations, rules and Workforce Management opportunities.
3
Structured proposal
We present approach, scope and implementation method on SYDLE ONE.
4
Assisted rollout
We run the project with consulting, parametrization and a supported go-live.